Terms and Conditions
Acknowledgement of Rights and Responsibilities
TTerms and Conditions
Acknowledgement of Rights and Responsibilities
Thanks for using The Cosmic Co and welcome to the terms and conditions of use (together with The Cosmic Co’s Privacy Policy, the “Terms”) for The Cosmic Co. The Terms govern the access or use by you (“Client”, “Customer”, “User”, “End User”), an individual, and possessions of mobile applications, websites, content, products, goods and services (which together we refer to as the “Product(s)” or “Service(s)”) made available worldwide by The Cosmic Co Ventures, Inc. and its subsidiaries and affiliates (collectively, “The Cosmic Co”, “we”, or “our”). The The Cosmic Co Services in some parts or in full may be not available in all countries. PLEASE READ THE TERMS CAREFULLY BEFORE ACCESSING OR USING THE The Cosmic Co SERVICES.
Your access and use of the The Cosmic Co Services constitutes your agreement to be bound by the Terms, which establishes a contractual relationship (“Agreement”) between you and The Cosmic Co. If you do not understand the Terms or do not accept any part of them, then you may not access or use the The Cosmic Co Services. The Terms expressly supersede prior agreements or arrangements with you. The Cosmic Co may immediately terminate the Terms or refuse any The Cosmic Co Services with respect to you, delete accounts, remove or edit content, cancel orders or generally cease offering or deny access to the The Cosmic Co Services or any portion thereof, at any time for any reason without prior notice or liability, including without limitation if you breach the Terms. The provisions of the Terms which by their nature should survive termination shall survive, including, without limitation, warranty disclaimers, ownership, indemnity, and limitations of liability.
Supplemental terms may apply to some The Cosmic Co Services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to you. Supplemental terms shall be deemed a part of the Terms for the purposes of the applicable The Cosmic Co Services. Supplemental terms shall prevail over the Terms in the event of a conflict with respect to the applicable The Cosmic Co Services.
The Cosmic Co reserves the right, at its sole discretion, to amend the Terms from time to time. Amendments will be effective upon The Cosmic Co’s posting of such updated Terms at this location or the amended policies or supplemental terms on the applicable The Cosmic Co Services. Your continued access or use of the The Cosmic Co Services after such posting constitutes your consent to be bound by the Terms, as amended. If You do not agree to the new Terms, please stop using the The Cosmic Co Services. When the Terms are changed (other than for typographical corrections or minor changes that do not alter its meaning), we will update the “Date of update” date at the top of the Terms.
The personal information The Cosmic Co collects, including information obtained from third parties, is used to operate the The Cosmic Co Services. The Cosmic Co’s Privacy Policy (see below) explains how we treat your personal data and protect your privacy when using the The Cosmic Co Services. Any such information you provide to The Cosmic Co must always be accurate, correct and up to date. We encourage you to read The Cosmic Co’s Privacy Policy and to use it to help you make informed decisions.
A failure to enforce any right or provision of the Terms will not be considered as a waiver of those rights. You may not assign your rights or obligations under the Terms without The Cosmic Co prior written consent. The Cosmic Co may assign its rights under the Terms without condition. The Terms constitute the entire agreement between you and The Cosmic Co regarding the The Cosmic Co Services and supersede and replace any prior agreements we might have with you regarding the The Cosmic Co Services.
If You have any questions about the Terms prior to accepting, please contact The Cosmic Co at hello@thecosmicco.com
The The Cosmic Co Services – For Entertainment Purposes Only
The The Cosmic Co Services is a media and messaging platform that provides general astrology, tarot, psychic, and alternative spirituality content, as well as free and paid horoscope readings through social media messages, graphics, images, audio, video, or other types of communications. Among other things, it allows you to engage with astrologers, psychics, tarot readers, and spiritual Practitioners (which together we refer to as the “Practitioner(s)”) who provide personalized advice and guidance. You acknowledge and agree that Practitioners are neither employees nor agents nor representatives of The Cosmic Co, and The Cosmic Co assumes no responsibility for any act or omission of any such Practitioner.
Practitioners are not employees or agents of The Cosmic Co or any of its affiliates. All Practitioners are independent contractors of The Cosmic Co, and because they are independent contractors, The Cosmic Co does not control the quality, relevancy, or accuracy of any advice provided by a Practitioner and does not determine whether any Practitioner is qualified to provide any specific advice, or whether any postings of a Practitioner are accurate, correct, relevant, or appropriate. We do not endorse, recommend, evaluate, warrant or guarantee any opinion, response, reading, advice, prediction, recommendation, or other information provided by Practitioners. You understand that any information provided to You by any Practitioner is not a substitute for the advice and counsel of a qualified professional.
The The Cosmic Co Services, And Any Opinion, Response, Advice, Suggestion, Predication, Information, And/Or Other Service Provided By Any Practitioner Is Provided For Entertainment Purposes Only.
You should not rely on or make health, legal, financial, or other decisions based on the The Cosmic Co Services or advice provided by any Practitioner. The Cosmic Co strongly recommends that anyone seeking medical or mental health advice see a qualified medical professional in person.
If You Are In Danger, Thinking About Suicide, Or Feel You May Be A Danger To Yourself Or Others, Or If You Otherwise Have Any Medical Emergency, Please Immediately Notify The Police Or Emergency Medical Services In Your Area.
License and Access to Use the The Cosmic Co Services
Subject to your compliance with the Terms and your payment of any applicable fees, The Cosmic Co or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the The Cosmic Co Services. This license does not include any resale or commercial use of any The Cosmic Co Services, or its contents; any collection and use of any product listings, descriptions, or prices; any secondary use of any The Cosmic Co Services or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights, title and interest in The Cosmic Co and the The Cosmic Co Services not expressly granted to you herein are reserved by The Cosmic Co or its licensors, suppliers, publishers, rightsholders, or other content providers. No The Cosmic Co Services, nor any part of any The Cosmic Co Services, may be reproduced, modified, duplicated, copied, prepared derivative works based upon, sold, resold, leased, licensed, distributed, transferred, publicly displayed, publicly performed, transmitted, steamed, broadcasted, visited, or otherwise exploited for any commercial purpose without express written consent of The Cosmic Co. Select, copy and paste functions may be available for some text-based The Cosmic Co Products or Services, and you must use these features only for personal non-commercial purposes. You may not remove any copyright, trademark or other proprietary notices from any portion of the The Cosmic Co Services. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of The Cosmic Co without express written consent. You may not use any meta tags or any other “hidden text” utilizing The Cosmic Co’s name or trademarks without the express written consent of The Cosmic Co. You may not decompile, reverse engineer or disassemble the The Cosmic Co Services except as may be permitted by applicable law. You may not misuse the The Cosmic Co Services. You may use the The Cosmic Co Services only as permitted by law. The licenses granted by The Cosmic Co terminate if you do not comply with the Terms.
Use of Third Party Services and Content
The The Cosmic Co Services may be made available or accessed in connection with mobile application platforms and other third party services and content (including advertising) that The Cosmic Co does not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third party services and content. The Cosmic Co does not endorse such third party services and content and in no event shall The Cosmic Co be responsible or liable for any products or services of such third-party providers. Your access to the The Cosmic Co Services using these third-party services is subject to terms set forth in the applicable third party terms of service and the third-party terms of service shall prevail over the Terms in the event of a conflict with respect to the applicable The Cosmic Co Services. When you use the The Cosmic Co Services, you may incur access or data fees from third parties in connection with your purchase and use of the The Cosmic Co Services. You are responsible for all such fees, for obtaining the data network access, for acquiring and updating compatible hardware or devices necessary to access and use the The Cosmic Co Services. The Cosmic Co does not guarantee that the The Cosmic Co Services, or any portion thereof, will function on any particular hardware or devices. In addition, the The Cosmic Co Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.
Your Use of the The Cosmic Co Services
User Accounts
In order to use the The Cosmic Co paid reading services, you must be 18 years of age or older. To receive free horoscopes or other free The Cosmic Co content, you must be 13 years of age or older. You must not access the The Cosmic Co Services or accept the Terms if you are a person who is legally prohibited from receiving or using the Service or any Products under the laws of the country in which you are resident or from which you access or use the The Cosmic Co Services. If you use any The Cosmic Co Services, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, smartphone, tablet or other devices, and you agree to accept responsibility for all activities that occur under your account or password. Account registration may require you to submit to The Cosmic Co certain personal information, such as your name, date and time of birth, place of birth and current residential address, your photo, mobile phone number as well as valid payment method like credit card, debit card, Paypal, gift / code card or other form of payment (collectively, “Payment method(s)”, “Payment information(s)”). You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date account information, including having an invalid or expired payment information, may result in your inability to access and use the The Cosmic Co Services or The Cosmic Co’s termination of the Terms with you. WE Prohibit Disclosure Of Personal Contact Information To Other Users, Including Clients And Practitioners. This Includes, But Is Not Limited To, Phone Numbers, Complete Addresses, And E-Mail Addresses. If You Provide Contact Information To Another User, Client Or Practitioner, You Do So At Your Own Risk And Your Account May Be Subject To Termination. We do not provide the Practitioners with your personal information, such as your email address, but may forward your name, date and time of birth, place of birth, gender, photo and other personal information in connection with facilitating the The Cosmic Co Services. Practitioners are not permitted to request your personal contact information, address, payment information, or other sensitive information of a similar nature. You must not provide any such information even if an Practitioner violates the Terms and asks you for it. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account credentials at all times. Unless otherwise permitted by The Cosmic Co in writing, you may only possess one Account per a particular The Cosmic Co Service. You may not authorize third parties to use your Account. You may not assign or otherwise transfer your Account to any other person or entity. The Cosmic Co may at any time place limits on the number of devices and/or software applications you may use to access The Cosmic Co Products or Services, at The Cosmic Co’s sole discretion. You must adhere to all such limits. The Cosmic Co may record and store the unique device identifier numbers of your Devices in order to enforce such limits. If you do not agree to The Cosmic Co recording and storing this type of information then you should not use the The Cosmic Co Products or Services. You agree to comply with all applicable laws when using the The Cosmic Co Services, and you may only use the The Cosmic Co Services for lawful purposes. You will not in your use of the The Cosmic Co Services cause nuisance, annoyance, inconvenience, or property damage, whether to any third party provider or any other party. You confirm that you are not located in a country that is subject to the embargo from other countries and you are not listed on government lists of any country of prohibited or restricted parties. In certain instances, you may be asked to provide proof of identity to access or use the The Cosmic Co Services, and you agree that you may be denied access to or use of the The Cosmic Co Services if you refuse to provide proof of identity.
Abusive or objectionable content:
There is no tolerance for objectionable content or abusive users on The Cosmic Co’s platform, events or services.
The following behaviour isn't allowed on The Cosmic Co:
Posting things that don't follow the The Cosmic Co Community Standards (e.g. threats, hate speech, graphic violence).
Using The Cosmic Co to bully, impersonate or harass anyone.
Some examples of objectionable content include:
Defamatory commentary and hate speech about religion, gender, race and other targeted groups,
Overly sexual material of an explicit nature,
Portrayals of extreme violence or content that encourages violence,
Bullying and harassment, and
Illegal activities such as drug use and gambling
We define hate speech or abuse as a direct attack against people – rather than concepts or institutions – on the basis of what we call protected characteristics: race, ethnicity, national origin, disability, religious affiliation, caste, sexual orientation, sex, gender identity and serious disease. We define attacks as violent or dehumanising speech, harmful stereotypes, statements of inferiority, expressions of contempt, disgust or dismissal, cursing and calls for exclusion or segregation. We also prohibit the use of harmful stereotypes, which we define as dehumanising comparisons that have historically been used to attack, intimidate or exclude specific groups, and that is often linked with offline violence. We consider age a protected characteristic when referenced along with another protected characteristic.
Reported content which we deem to be objectionable content or abusive can be deleted and The Cosmic Co has the authority to remove anyone from the platform who violates the terms above.
When a post is reported to The Cosmic Co, we review content that might go against our Community Standards. Please bear in mind that reporting something to The Cosmic Co doesn't guarantee that it will be removed. You may see something that you don't like on The Cosmic Co that doesn't violate our Terms of Service.
Report Abuse
If you believe that someone is violating the policies found below, on the app.
To report copyright infringement or other legal issues, please report this to us on the app.
You can also report any abuse or complain about Member Content by contacting us, outlining the abuse and/or complaint. Email us at hello@thecosmicco.com.
Termination
Upon termination, your right to use the Service will immediately cease. If You wish to terminate your account, You may simply discontinue using the Service.
Communications
By creating an Account, you agree that the The Cosmic Co Services may send you informational and advertising communications through any communications technologies like SMS, Push Notifications, Emails and any others as part of the normal business operation of your use of the The Cosmic Co Services. You may be opting out of receiving such communications from The Cosmic Co at any time by turning them off or deactivating your Account. You acknowledge that opting out of receiving, or unsubscribing from, communications may impact your use of the The Cosmic Co Services.
Free and/or Promotional Content, Bonuses, Codes
The Cosmic Co may, at its sole discretion, create and distribute free and/or promotional content, bonuses, codes (“Free/Promo Content”) that may be redeemed for Account credit, or other features or benefits related to the The Cosmic Co Services and/or a third party provider’s services, subject to any additional terms that The Cosmic Co establishes. You agree that Free/Promo Content: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any way, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by The Cosmic Co; (iii) may be disabled by The Cosmic Co at any time for any reason without liability to The Cosmic Co; (iv) may only be used pursuant to the specific terms that The Cosmic Co establishes for a particular Free/Promo Content; (v) are not valid for cash; and (vi) may expire prior to your use. The Cosmic Co reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Free/Promo Content by you or any other user in the event that The Cosmic Co determines or believes that the use or redemption of the Free/Promo Content was in error, fraudulent, illegal, or in violation of the applicable Free/Promo Content terms or the Terms.
Orders, Purchases, Payments and Fees
The Cosmic Co may make available to you various payment methods to facilitate the purchase or charges of the The Cosmic Co Services (which together we refer to as the “Charges”). You must abide by any relevant terms and conditions or other legal agreement, whether with The Cosmic Co or a third party, that governs your use of a given payment method. The Cosmic Co may add or remove payment methods at its sole discretion and without notice to you. You agree to pay for any The Cosmic Co Services that you order and that The Cosmic Co or The Cosmic Co’s payment processor may charge you through payment methods available in your country, along with any additional amounts (including any taxes). You are solely responsible for all fees associated with purchases you make on The Cosmic Co. All Charges are due immediately and payment will be facilitated by The Cosmic Co using the preferred payment method designated in your Account. If your primary account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that The Cosmic Co may use a secondary payment method in your Account, if available. It is possible, or may be possible in the future, to purchase credits, tokens, coins, questions and other types of virtual currency (collectively, “Credit(s)”), which may be used to pay for future order of The Cosmic Co Products and Services. IF YOU DO NOT USE YOUR CREDIT FOR A PERIOD OF 30 DAYS AFTER IT IS PURCHASED, THE CREDIT WILL EXPIRE.
Pricing and Taxes
For sales as both principal or agent, The Cosmic Co displays the pricing for The Cosmic Co Services. Charges for paid readings are calculated based on the price per session or product. Pricing and availability of all The Cosmic Co Services are subject to change at any time before a purchase is completed. You are responsible for any Taxes, and must pay for The Cosmic Co Products or Services without any reduction for Taxes. (“Taxes” means any duties, customs fees, or taxes other than income tax, associated with the sale of The Cosmic Co Products or Services, including any related penalties or interest). You must comply with any and all applicable tax laws, including the reporting and payment of any taxes arising in connection with your use of The Cosmic Co or the purchase of The Cosmic Co Products or Services through The Cosmic Co. The reporting and payment of any such applicable taxes are your responsibility.
All Transactions Final
Except as expressly set forth in the Terms or other The Cosmic Co policies, all sales are final, and no returns, replacements or refunds are permitted unless there are technical problems preventing the delivery of the purchased The Cosmic Co Products or Services or you have been provided with defective ones. If a replacement, return or refund is granted for any transaction, the transaction may be reversed, and you may no longer be able to access the Product or Service that you acquired through that transaction. If any or all of our digital The Cosmic Co Products or Services are temporarily unavailable, you will not receive a refund. The Cosmic Co reserves the right, at its sole discretion, to issue refunds or credits. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Refund Policy
If you're ever dissatisfied with your The Cosmic Co reading experience, please send us an email to hello@thecosmicco.com
Once we have received this information, we will review your request. Please note, we reserve the right to either first credit you for your session, or refund you in full or partially. In addition, we also reserve the right to refuse a refund.
Note: All refund requests must be submitted within two (2) days of the end of the session. In your refund request you must include the session's date and fee, reader’s name, and the reason for your request.
Disclaimers, Liability, Governing Law
Disclaimer
The The Cosmic Co Services Are Provided “As Is” And “As Available” And For Entertainment Purposes Only; The Cosmic Co Disclaims All Kind Of Warranties And Representations, Express, Implied, Or Statutory, Not Expressly Set Out In The Terms, Including The Implied Warranties Of Merchantability, Fitness For A Particular Purpose And Non-Infringement. The Cosmic Co Makes No Representation, Warranty, Or Guarantee Regarding The Reliability, Timeliness, Quality, Suitability, Or Availability Of The The Cosmic Co Services Or Any Services Or Products Requested Through The Use Of The The Cosmic Co Services, Or That The The Cosmic Co Services Will Be Uninterrupted Or Error-Free. The Cosmic Co Does Not Guarantee The Quality, Suitability, Safety Or Ability Of Third Party Providers.
You Expressly Agree That The Entire Risk Arising Out Of Your Use Of The The Cosmic Co Services, And Any Service Or Products Requested In Connection Therewith, Remains Solely With You, To The Maximum Extent Permitted Under Applicable Law. And You Agree That From Time To Time The Cosmic Co May Remove The The Cosmic Co Services For Indefinite Periods Of Time, Cancel The The Cosmic Co Services At Any Time, Or Otherwise Limit Or Disable Your Access To The The Cosmic Co Services Without Notice To You.
You Acknowledge And Agree That The Cosmic Co Service Does Not Provide Medical Advice, Diagnosis, Or Treatment Even If It May Sound So. None Of The The Cosmic Co Content Should Be Considered Medical Advice Or An Endorsement, Representation Or Warranty That Any Particular Response, Outlook, Meditation Or Treatment Is Safe, Appropriate, Or Effective For You. None Of The The Cosmic Co Content Should Be Considered A Substitute For Qualified Professional Advice. We Strongly Recommend That You Always Seek The Advice Of A Qualified And Licensed Physician Or Other Qualified Health Provider In Connection With Any And All Questions You May Have Regarding A Medical Condition Or Mental Health Concern. In Addition To All Other Limitations And Disclaimers Herein, The Cosmic Co And Its Third Party Providers Expressly Disclaim Any Liability Or Loss In Connection With The Content Provided Via Our Service.
You Acknowledge, Confirm And Agree That The Cosmic Co Service Is Not Designed For Use In Emergencies, For Medical Or Psychological Purposes, For Therapy, Or For Any Purpose Other Than Entertainment. You Rely On Or Act Upon The Advice Of Any Practitioner Or Other User Of The Service Solely At Your Own Risk And By Your Own Free And Voluntary Election And Volition. You Bear Sole Responsibility And Liability For The Content That You Submit And Any Acts Or Omissions Undertaken By You In Connection With Any Of The Information Or Advice Provided By Any Practitioner, Client Or User.
Limitation Of Liability
To The Extent Not Prohibited By Law, The Cosmic Co And The Third Parties Beneficiaries Shall Not Be Liable For Indirect, Incidental, Special, Exemplary, Punitive, Or Consequential Damages, Including Without Limitation Lost Profits, Lost Data, Personal Injury, Or Property Damage Related To, Or Any Other Damages Or Losses, In Connection With, Or Otherwise Resulting From Any Use Of The The Cosmic Co Services, Even If The Cosmic Co Has Been Advised Of The Possibility Of Such Damages. The Cosmic Co Shall Not Be Liable For Any Damages, Liability Or Losses Arising Out Of: (I) Your Use Of Or Reliance On The The Cosmic Co Services Or Your Inability To Access Or Use The The Cosmic Co Services; Or (Ii) Any Transaction Or Relationship Between You And Any Third Party Provider, However, Caused, Regardless Of The Theory Of Liability (Contract, Or Otherwise) And Even If The Cosmic Co Has Been Advised Of The Possibility Of Such Damages.
In No Event Shall The Cosmic Co’s Total Liability To You For All Damages Exceed The Amount Of Fifty Usd ($50.00). The Foregoing Limitations Will Apply Even If The Above-Stated Remedy Fails Of Its Essential Purpose.
Indemnity
You Agree To Indemnify The Cosmic Co And Its Employees, Affiliates, Agents Or Any Its Third Parties That In No Case Shall Any Of Them Be Liable For Any Direct, Incidental, Punitive, Indirect, Special, Or Consequential Damages Arising From Your Use Of Any Of The The Cosmic Co Products Or Services Or For Any Other Claim Related In Any Way To Your Use Of The The Cosmic Co Services And/Or Content, Including, But Not Limited To, Any Omissions Or Errors In Any Content, Or Any Loss Or Damage Of Any Kind Incurred Due To The Use Of Any Content Posted, Submitted, Transmitted, Or Made Available Via The The Cosmic Co Services, Even If Advised Of Their Possibility. There Are Some Countries Or Jurisdictions That Do Not Allow The Exclusion Or The Limitation Of Liability For Consequential Or Incidental Damages, In These Countries Or Jurisdictions, The Cosmic Co Liability Shall Be Limited Only To The Extent Such Limitation Is Permitted By Law.
The Cosmic Co Shall Use Reasonable Efforts To Protect The Information Posted Or Submitted By You In Connection With The The Cosmic Co Services But You Agree That Your Posting Or Submission Of Such Information Is At Your Sole Risk, And You Hereby Release The Cosmic Co From Any And All Liability To You For Any Loss Or Liability Relating To Such Information In Any Way.
Compliance with regulations
The Cosmic Co makes no claim or representation that the The Cosmic Co Services are permitted, or lawful for use in Your jurisdiction. You use the The Cosmic Co Services at your own risk and you are responsible for compliance with the governing laws of the jurisdiction where you reside. You explicitly represent and warrant that you are not located in a country that is subject to a United States Government embargo and that you are not listed on any United States Government list of restricted parties.
Class Action Waiver
You And The Cosmic Co Agree That Each May Bring Claims Against The Other Only In The Individual Capacity And Not As A Plaintiff Or Class Member In Any Purported Class Or Representative Action Where Permitted Under The Governing Law. No Arbitrator Or Judge May Consolidate More Than One Person’s Claims Or Otherwise Preside Over Any Form Of A Representative Or Class Proceeding.
The Cosmic Co PRIVACY POLICY
Date of update: Oct 1 , 2021
Thanks for using The Cosmic Co and welcome to the Privacy Policy of The Cosmic Co company. The Cosmic Co company and its affiliates care about your privacy. When you use our applications, websites, content, products, goods, and services, you share and trust us with your personal data or personal information. For this reason, the Privacy Policy is intended to help you understand:
– What information we collect and why we collect it
– How we use the information we collect
– When The Cosmic Co shares your information
– How you can access, update and delete your information
– How we protect your personal data
– When the Privacy Policy applies
– What are our rights to change the Privacy Policy
– How to contact us
As you use The Cosmic Co Services, we want you to be clear how we use information and the ways in which you can protect your privacy. If you have questions about your rights or practices described in the Privacy Policy, you may contact info@The Cosmic Coworld.co.
The The Cosmic Co Services is a media and messaging platform that provides general astrology, psychic, tarot and alternative spirituality content and free and paid horoscope readings through text messages, social media messages, bots, graphics, images, audio, video, or other types of communications. Among other things, it allows You to engage with astrologers, psychics, tarot readers, and spiritual Practitioners (which together we refer to as the “Practitioner(s)”) who provide personalized advice and guidance. Thanks to the information shared by you we are able to deliver more relevant information to you and help you communicate with Practitioners.
The The Cosmic Co Terms and Conditions of Use http://www.The Cosmic Coworld.co/privacy_policy.html governs your access or use of The Cosmic Co Services. We encourage you to read it together with the Privacy Policy. Your access and use of The Cosmic Co Services constitutes your agreement to be bound by The Cosmic Co Terms and Conditions of Use.
What information we collect and why we collect it
We collect information to provide you the best experience when you use The Cosmic Co Services. Much of what you are likely to consider personal data is basic information collected directly from you, specifically the information you provide to us. For example, to use The Cosmic Co Services, you may need to:
– Create an account or purchase any of The Cosmic Co Services. When you do, we will ask for personal information (example: your name, gender, email address, Facebook Messenger user ID, date, time and place of birth).
– Communicate with Practitioners. When you do, you share and receive the personal information relevant to you (example: questions asked, advices sent to you).
– Request assistance from the support team. When you do, you share your personal information (example: email, name, date of birth and information required for the assistance).
– Participate in activities we promote that requires information about you, complete forms or request information from us (example: the feedback you share about The Cosmic Co Services).
If you provide us personal information about others or if others give us your information, we will use that information for the specific reason for which it was provided to us.
We use third parties to process payments and do not collect or store credit card information at The Cosmic Co.
We may collect additional information to ensure reliable quality and optimal performance of The Cosmic Co Services. Because it may not be as obvious to you, we provide examples of what these might be:
– Cookies and similar technologies on our websites and applications that let us track your browsing behavior, links clicked, items purchased, your device type, and to collect data, including analytics, about how you use and interact with The Cosmic Co Services.
– Data about the use of services that is automatically collected when you use and interact with The Cosmic Co Services, including metadata, log files and device IDs, type of device, what operating system or third party platform is used, device settings, application IDs, unique device identifiers and error data.
When you use The Cosmic Co services, the information about your location, your IP address may be collected to offer relevant services.
We may receive supplemental data about you from other sources, including publicly available databases or third parties from whom we have purchased data, in which case we may combine this data with information we already have about you to update, expand and analyze the accuracy of our records, and provide services that may be of interest to you.
How we use the information we collect
We believe in both minimizing the data we collect and limiting its use and purpose to only that:
– For which we have been given permission. We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.
– As necessary to deliver The Cosmic Co Services you purchase or interact with.
– To improve existing The Cosmic Co Services and develop new ones. We use your information to understand and analyze how you use The Cosmic Co Services and how we may improve them for you.
– For providing customized services, including content and ads. We may use the information we collect to personalize The Cosmic Co Services and advertising for you, to ensure what The Cosmic Co Products and Services are most relevant to you.
– To communicate with you directly or through a third party service provider regarding The Cosmic Co Products or Services you have signed up or purchased from us to deliver our Services communications. We may also contact you with offers for additional services we think you will find valuable.
– As we might be required or permitted for legal compliance or other lawful purposes.
When you contact The Cosmic Co, we may keep a record of your communication to help solve any issues you might be facing faster. We may use your email address to inform you about upcoming changes or improvements.
The Cosmic Co may transfer and process personal information on servers in different countries around the world. If you use The Cosmic Co Services from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across country borders. Similarly, when you contact us or initiate a chat, we may provide you with support from one of our locations outside your country. In all these cases, your personal data is handled according to the Privacy Policy.
When The Cosmic Co shares your information
We do not share personal information with companies, organizations, and individuals outside of The Cosmic Co unless one of the following circumstances applies:
– With your consent. We may share personal information with companies, organizations or individuals outside of The Cosmic Co when we have your consent to do so. We require your consent for the sharing of any personal information.
– For external processing. We provide personal information to trusted businesses or persons, like Practitioners, astrological, psychic, and tarot content providers, and others, to process it for us, based on our instructions and in compliance with this Privacy Policy.
– For legal reasons. We will share personal information with companies, organizations or individuals outside of The Cosmic Co if it is reasonably necessary in order to:
· meet any applicable law, regulation, legal process or enforceable governmental request.
· enforce applicable Terms of Service, including investigation of potential violations.
· detect, prevent, or otherwise address fraud, security or technical issues.
We may share aggregated, non-personally identifiable information publicly and with our partners, like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of The Cosmic Co Services.
If The Cosmic Co is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is disclosed or becomes subject to a different privacy policy.
How you can access, update and delete your information
You have control regarding the information we collect. Whenever you use the Services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly – unless we have to keep that information for legitimate business or legal purposes.
You can review, update, export and delete your information from The Cosmic Co Services. For example, you may update your account or profile. Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain The Cosmic Co Services in a manner that protects information from accidental or malicious destruction. Because of this, after you update information we may not immediately update residual copies from our active servers and may not update information on our backup systems.
If you are unable for any reason to access our Services, you may also contact us by one of the methods described in the “How to contact us” section below.
How we protect your personal data
We work hard to protect The Cosmic Co and our users from unauthorized access, disclosure or destruction of information we hold. We follow accepted standards to store and protect the personal data we collect, including applying encryption where appropriate.
We limit access to your personal information to The Cosmic Co employees and contractors who need your information in order to process it. Anyone with this access is subject to contractual obligations and may be terminated if they fail to comply with it.
If you have any questions about the security of your personal data, you may contact us by one of the methods described in the “How to contact us” section below.
When the Privacy Policy applies
Our Privacy Policy applies to the services offered by The Cosmic Co, for example, The Cosmic Co websites, social media channels, etc.
If European Union data protection law applies to the processing of your personal data, The Cosmic Co company provides the controls described in the The Cosmic Co Privacy Policy to let you exercise your right to request an access, update or removal of your information. You have the right to object to the processing of your information or export your information to another service.
What our rights to change the Privacy Policy
The Cosmic Co reserves the right to amend the Privacy Policy from time to time. Amendments will be effective upon the posting of such updated Privacy Policy at this location or the amended policies or supplemental terms on the applicable Services. Without your consent, The Cosmic Co will not limit your rights under this Privacy Policy. Your continued access or use of The Cosmic Co Services after such posting constitutes your consent to be bound by the Privacy Policy, as amended. If you do not agree to the update of the Privacy Policy, please stop using The Cosmic Co Services.
How to contact us
If you have questions about your rights or practices described in the Privacy Policy, you may contact hello@thecosmicco.com