When is the pop-up shop happening and for how long?

It's happening from 1 May to the end of May, which is dependent on the requirements of the booking for the shop in London.

When is the shop confirmed?

We’ll be confirmed by the end of Feb.

What is the address of the store?

This will be confirmed once we have enough applications to make us a viable event. You should know that once you make the deposit, the location of the store will be in zone one or two of London, but it is the discretion of the team where this will take place. Confirmation location will be confirmed.

Can I trade for one day only?

No. Brands must trade for all hours across all opening days.

Can I choose my shop position?

Floor plans are created by our team based on several criteria. These include, but are not limited to, the size of the stall, the category of products and specific requests within your applications.

We endeavour to allocate sites fairly based on brand’s needs. We also rotate the floor plan at events to keep it fresh for shoppers.

Please include requests for placement in your application form. These will always be considered seriously, however, we cannot guarantee that all requests will be filled.

What if I have to cancel my application?

If you need to cancel your application before the approval stage, you may email us to let us know and we will remove your application from our database.

Once an offer to participate in the markets is sent and accepted, cancellation fees begin to apply.

If offered a position you will have 7 days to accept this offer. If your offer is not accepted by this time it will be withdrawn and offered to a stallholder on the waitlist.

To accept your offer you will be required to pay a 50% deposit. This deposit is non-refundable. Pop-up Markets require full payment upfront, however, the deposit and cancellation terms remain the same. Any cancellations made following acceptance of the offer will forfeit the 20% deposit fee.

Should you cancel between 6 weeks and 3 weeks prior to our event, this will result in a forfeiture of 50% of the stall fees paid by the stallholder. If your stall fees have not been paid you will still be liable to pay 50%.

Cancellations occurring less than three weeks prior, stall fees are non-refundable.

Should you choose not to comply with our cancellation terms, your future applications for stalls at the Finders Keepers will not be considered.

Will I be featured on Woo Woo’s Social Media?

Woo Woo creates marketing for our events, and our social media channels are a key partof this campaign. Features are chosen at the discretion of our marketing team, with content selected from our blog and from your supplied images. There is also an opportunity to opt-in for additional paid marketing boosts, before the event.

Do I need Public Liability Insurance?

Market Stall Public Liability insurance is mandatory for all brands. This is the responsibility of the applicant/stallholder and not Woo Woo.

Where can I hang my sign? What if I need to hang artwork?

Due to all venue restrictions and some being heritage-listed, stallholders must not use any of the venue's walls or columns for this purpose. Please design your stall space with this in mind. 

If your space has a requirement to display artwork or signage, please incorporate a free-standing wall, easel or other visual merchandising structures within your own stall design. This will enable a flexible stall display you can utilise across each city we host as some may differ with their offering onsite.